Solutions · Journi by CK

AI Chatbot + Dashboard by Journi by CK

Journi by CK is CK's SaaS division. Phase 1 launches a production-ready chatbot and insights dashboard — built to deflect tickets, capture leads, and route the right conversations to your team.

Capabilities

Everything you need to launch a smart conversational layer

24/7 AI Automation

Always-on conversations that answer questions, qualify leads, and handle repetitive tickets without waking your team.

Hi! What are your business hours?
We're open 24/7 online. Want me to book a quick intro call?
Yes please — tomorrow afternoon.
40%
Reduction in ticket volume

Drag-and-Drop Builder

Edit conversations visually — no code required.

Trigger: New visitor
Ask: How can I help?
Action: Capture email

Omnichannel Support

Deploy the same bot wherever your customers already are.

WhatsAppMessengerShopifyWebInstagramSMS

Live Agent Handoff

When a conversation needs a human, Journi by CK routes the full transcript and context straight into Slack, your CRM, or a shared inbox — no copy-paste.

Bot

I'll connect you now…
Handing off ✓

Agent dashboard

New chat · priority: high
Context + transcript attached

Insights Dashboard

The metrics that prove ROI

Every Journi by CK deployment ships with a clean, real-time dashboard built for the numbers that actually move the business forward.

Deflection & Resolution Rates

Prove how much support volume and operational cost the bot eliminates daily.

Lead Conversion Funnel

Demonstrate the bot's direct financial impact on sales pipeline growth.

Real-Time Sentiment Analysis

Give your team an instant pulse on customer satisfaction and quality control.

Top Triggered FAQs

Discover hidden customer pain points and sharpen your marketing messaging.

Solution Tiers

A plan for every stage of growth

Lead Gen

Starter

For small businesses

Capture leads on your site with a guided, template-driven web widget.

  • Web widget only
  • Template conversation flows
  • Basic lead capture & email alerts
  • Standard branding controls
Request a demo
Most popular

Support Optimization

Growth

Most popular

Full AI + NLP, live agent handoff, and the integrations your team already uses.

  • Full AI / NLP responses
  • Live agent handoff routing
  • Basic CRM integrations
  • Sentiment & deflection analytics
Request a demo

Custom Workflow

Enterprise

Tailored to your stack

Custom API workflows, multi-channel deployment, and dedicated compliance.

  • Custom internal API setup
  • Multi-channel deployment
  • Dedicated compliance & security
  • Priority support & SLA
Request a demo

See Journi by CK in action.

Book a personalized walkthrough of the AI chatbot and dashboard.

Request a demo